Jen is the Post Survey Team Leader for COLA Inc., where she helps laboratories to navigate the accreditation process and apply best laboratory practices to their work. She previously held a research and manufacturing position within the American Red Cross, and she is a licensed Medical Laboratory Scientist with over a decade of experience in high-volume hospital blood banks and core laboratories. She holds a Bachelor of Science degree in Human Physiology from McGill University and a Medical Technology degree from Dawson College. She is also a freelance science writer whose articles are featured on websites dedicated to consumer safety, renewable energy, STEM outreach, and science communication.